Friday, September 18, 2009

Engage Your Customers in a Discussion!

When speaking with your customers, don't just speak to them and give them information...engage them in the conversation! Discuss with them why they are interested, what impact it will in in their lives or how they will use it.

Remember, people generally comprehend:
* 11 percent of what they hear.
* 32 percent of what they see.
* 73 percent of what they see and hear.
* 90 percent of what they see, hear and discuss.

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