Friday, September 11, 2009

Encourage Participation With Your Team

When leading a sales meeting, do not do all the talking yourself. Salespeople (and most other people) hate to be lectured to.

Ask questions and listen to the answers. Ask for opinions, and always question the reason for a particular opinion. Remember, people generally comprehend:
* 11 percent of what they hear.
* 32 percent of what they see.
* 73 percent of what they see and hear.
* 90 percent of what they see, hear and discuss.
Source: Business coach/consultant Jonathan Farrington

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